Silkroad "SMC Login - Server Is Not Executing" Error Solution
After starting the server modules (Gateway, Farm, Agent, etc.) in the Silkroad vSRO infrastructure, we use the SMC (Server Management Control) When trying to log in to the panel "Server is not executing" or "SMC Login Failed" error may occur. This error indicates that SMC cannot communicate with MachineManager, the management module on the server. You can follow the steps below to definitively solve the problem.
Method 1: Checking `srCoordTable` and Server.cfg IP Addresses
The most common reason for this error is that the IP configuration in the server files (Server.cfg) and the IP addresses in SQL Server do not match each other. For the solution:
- Open SQL Server Management Studio (SSMS).
- SRO_VT_ACCOUNT Go to the database and
_srCoordTableright click on the table Edit Top 200 Rows say. - Check that the IP addresses listed here are exactly the same as your server's static IP address (or 127.0.0.1 for local testing).
- Then in your server files server.cfg By opening the file, make sure that the IP addresses here and the addresses in the SQL match exactly. In case of any conflict, SMC rejects the connection.
Method 2: MachineManager Service Status and Port Check
SMC does not connect directly to the server; running in the backgroundMachineManager.exeIt transmits orders via . If this exe gives an error and closes, SMC will not open.
- Open Windows Task Manager and MachineManager.exe Check whether the process is working or not.
- If it does not work, examine the log (error) files in the folder where the exe is located to determine whether there is a missing library (.dll) or SQL connection error.
- SMC by default 15880 and 15882 uses ports. If your server has an active Windows Firewall, make sure these ports are open to outside access or verify that your Guard software is not blocking these ports.
Method 3: Update SQL `_Auth` and Permission Database
If the IP addresses are correct, you need to check whether the ID and password you are trying to log into SMC have SMC Authority:
SRO_VT_ACCOUNTin the database_TB_Userenter the table.- The account you are trying to log into SMC with Sec_Primary and Sec_Secondary Make sure the authority values are set to `1` (i.e. fully authorized admin).
This article is specially prepared for PvPServer.
